Refunds for substandard housing and communal services, or HOA

A unique package of documents adapted to the ordinary citizen, to determine the quality of cold water, hot water, Compliance heating in your apartment and initiate clearing requirements (return) fees for poor service.
Up to date with the current unjustified rise in prices for housing and communal services, in the apparent decline in the quality of these services!

List of materials and legislation that are included in this package.
1) Step by Step.
Complaint - Application for Homeowners association, control sample project
The complaint - Statement Rospotrebnadzor sample project
Claim leader HOA sample project
Fee for housing and communal services
Tariffs for electricity and heat
Pre-trial procedure for settling civil disputes.
RF ACT Housing Code of the Russian Federation (on 18.07.2011)
Civil Procedure Code of the Russian Federation (on 14.07.2011g.)
Ch. SUN. Doctor of Russia DECISION of 04/07/2009 g N 20 On approval SanPin 2.1.4.2496-09
Ch. SUN. Doctor of Russia DECISION of 26.09.2001, N 24 On Implementation of the International Health Regulations.
On State. regulation of tariffs for electricity and heat in the Russian Federation (on 27.07 2010).
Act. Consumer Protection.
On methodical recommendations on the protection of consumer rights in the sphere of housing and communal services. PS FOR SUPERVISION OF CONSUMER PROTECTION AND WELFARE RIGHTS LETTER
DECISION of 23.05.2006, N 307 On the procedure of public services to citizens
Russian law on the procedure of consideration of citizens of the Russian Federation (on 29.06.2010 years)
RF DECISION of 12 October 2007 N 669 On the Rules of pre-trial dispute resolution relating to the establishment and application of prices (tariffs), regulated by the Federal law "On natural monopolies"
RF Law on Sanitary and Epidemiological Welfare

Other documents in size it is impossible to show here ...