Virtuoso telephone communication

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Uploaded: 25.08.2016
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Description

You are holding a book of experienced coaches, consultants, sales and business communications. This is a practical guide for samotreninga, which contains specific recommendations and verbal clichés of telephone communications, verified by time and practice. The purpose of the book - to strengthen the competence, management skills telephone contact and, as a consequence, the effectiveness of specialists in telephone communications with clients. This book can be a tool in the formation of corporate telephone communication standards.

Additional information

It will still be interesting to specialists in sales, service operators and call centers, reception service professionals, trainers conducting the training through telephone communications.

From me personally:
One of the best books on the practice telephone sales. I advise everyone to reading

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