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MEI Practical HR management
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Product description
Situation 1.
You are the manager of the Human Resources and conduct initial screening of staff in the organization, using one of the most common current methods of selection, - the examination of handwriting. To you I came to one of the candidates for the vacant position on the role of which select any of their relatives or friends. Ask him to write the dictation text in rows 7-10. Rate the handwriting on the proposed factors below, which in each of the seven sections, select one indicator.
Situation 2.
Mechanical Plant has the highest percentage of turnover among fitters - assemblers main conveyor (turnover reaches 8070 per year). Job collectors is simple and monotonous, it does not require much physical effort. Education collectors is made directly at the workplace for four hours.
Admission to the plant collectors made by the personnel department without masters or other executives. Applicants fill out a standard form (see. Below) and are interviewed by HR, which decides on employment, approved by the head of the personnel department.
Situation 3.
The workers' settlement worked engineer inspector Architectural control A. In the area appoint a new architect. From the earliest days of joint activity they do not get along. Between them there was a conflict, which lasted for two years. As a result, LA was released from his position, although it is a conscientious worker and knowledgeable.
Additional Resources:
1. From the explanation L.
"It started with little things: an architect settled in a separate room, took away from me the keys to the safe use of banned seal machine for the inspection of objects, deprived of all independence - to attend the meetings of the executive committee, the reception facilities ... '' He (the architect) I throughout teaches. Even in small things. When I prepare a document for his signature and the quote: "the district architect," he corrects bold "architect area." "Within one week issued three orders:" severely reprimanded the last warning. "
2. Architect address LA
"You have your finger in your mouth not baggage. What do you know more than I do? "; "And you did not need to know what we are doing"; "Do what I say, and that's it!".
Task:
1. To study the situation.
2. Be on the psychological characteristics of the conflict.
3. Identify the causes of the conflict.
4. To express views on possible ways to overcome the conflict.
Situation 4.
Software Engineer summoned the head of the department and said to be hard work - would have to sit out a week or overtime. "Please, I am ready, - said the engineer, - business is business." The work has brought senior technologist. He said that it is necessary to calculate the control program on the machine for the manufacture of complex parts. When the working day is the end of a software engineer took the drawing to get started. At this time he was approached by direct supervisor and asked what kind of work. After hearing the explanation, he formally demanded, "is absolutely forbidden the work of the Task ... Head of the Department? Let me give it through. "
After some time, a senior engineer asked how things were going. Learning that everything remains in place, he abruptly raised his voice to a software engineer: "For you order the chief of department does not mean anything? All delayed, will be considered during working hours! "
Task:
1. to get a grasp in a problematic situation and answer the questions: What is the nature of the work done by the programmer? Why is the job was canceled supervisor? How should a software engineer to do?
2. What is the cause of the conflict?
3. How to get out of this conflict?
Situation 5.
Lyudmila Vlasova graduated from the psychology department of Moscow University, then graduate school and defended his thesis on "Unconventional m
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