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Managerial Psychology. Practical RIU - PX-93
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Situation 1.
You were elected to the position of a narrow majority. You feel isolated. What action will you take in this situation?
1. collect general meeting and explain the situation, I express their point of view.
2. not to take any action, wait until everything will be settled by itself.
3. using his position the head, "isolate" and "suppress" dissenting.
5. something else
4. identify the views of all the staff and try to meet the requirements of each.
Situation 2.
Accountant is responsible to his superior to the comments that it is necessary to alter the report: "I have been working in this position and I do not remember a case that I was forced to redo my report. You are the first who did it. Perhaps the have any inaccuracies none of them is immune. But redo everything! ... "What the manager must respond in this situation?
1. "Do you think it is unfair to make you correct errors?"
2. "I hope you checked out a report before show it to me?"
3. "You think that you are accused of minor inaccuracies?"
4. "Do you think I'm too carp?"
5. something else.
Situation 3.
You have become the head of a well-functioning labor collective. Do you think that it is necessary to maintain an established rhythm of work. How are you going to behave in the future?
1.Strogo governing the work of subordinates, to exercise control.
2. Make sure employees of the need to maintain the momentum of work.
3. To create the conditions for the initiative.
4.postoyanno conferring with department heads.
5. What something else
Situation 4.
Head assembled staff to put them on notice that after a month of their private school to visit Commission. How he must build his speech to employees not in a fever, and they could show all the advantages of its development programs.
1. say that this is very serious, the Commission, and if the results are not satisfactory, the institution is closed, all will be unemployed.
2. threatened with dismissal.
3. reassure employees that the commission for their work is not what is not important.
4. The purpose of this talk about control and accents in institutions for subordinates.
5. something else
Situation 5.
Most of the employees are willing to go on holiday in the same time. How to solve the problem?
1. The right to choose to leave the most deserving, and the rest gets what.
2. to allocate vacation time, based on the objectives of the organization
3. entrust the solution of this problem the deputy.
4. arrange a meeting to explain the situation and offer together to solve this problem (or have to negotiate the toss, etc.)
5. something else.
Additional information
Situation 6.
You hired new employees in the newly organized company. How do you start your work?
1. The allocation of responsibilities.
2. explaining the main objectives and directions of the company.
3. The appointment of a deputy
4. Organizations with total tea
5. with something else
Situation 7.
One of the best specialists in your division (company), endowed with, unfortunately, a very quarrelsome character, allowed himself to publicly evaluate the work rather disparagingly one of the "veterans" of the firm indeed perform its duties is not the best way. Outraged employees come to you with a complaint about "zaznayku." What will you do:
1. call him in and say confidently that in essence he is right, but the form of its behavior is not acceptable.
2. cause it to him and arrange a "dressing down", hinting that the repetition of such tricks he will have to look for another job.
3. collect staff meeting and condemned his behavior in public.
4. will not pay attention to such "attacks" of individual employees.
5. something else
Situation 8.
You have become the head of the unit (company) where you started working as a young professional. Some employees still remember those days, and appeal to you to "you" or by name. What will you do?
1. eye to eye ask each of them in the future to address to you on "you" and by name.
2. Express this request out loud at the first meeting.
3. Save the privilege to "veterans" units, strongly suppressing symptoms such familiarity on the part of others.
4. leave everything as is.
5. something else
Situation 9.
You, as a leader, that after a while (for example, a year or two of work) Your employees appear much less responsibility and activity in the performance of their direct duties. What do you think should make the head?
1. gather assembly and convince everyone more responsible attitude to their duties.
2. reallocate responsibilities in the team.
3. often monitor the work of subordinates.
4. come up with measures of material and moral incentives
5. something else
10 situation.
When walking down the hall, we find that some people puffed cigarettes, rather than to work. As you would have done in this situation?
1. I will not pay any attention.
2. I will ask them why they are not engaged in business
3. Enter the incentive bonuses for those who do not smoke
4. The non-smoking room
5. something else.
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