IVR script - Call tsenter for Cisco v1.0

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Uploaded: 13.10.2005
Content: callcenter.v1.zip (1,61 kB)


The automatic redirection of calls using voice router Cisco c module E1. IVR script written in TCL v.2

Additional information

How it works: Many channel phone number (depending on how many streams E1)
When an incoming call, cisco plays audio greeting and offers a choice in the tone mode room service with which to communicate. After selecting a Cisco service redirects the call to the desired service number, if the number is busy is activated melody (k / f Proffessional) and asked the caller to stay on the line and wait for an answer. If you are waiting for the selection of service caller did not choose the system transfers a call to the operator. Possible improvements required under the goal.


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