1. Theoretical basis of the contradictions and conflicts in labor collectives
1.1 The nature and value of the socio-psychological climate in the workplace
1.2 Basic forms of social and psychological climate in the workplace and the specific human resource management in commercial organizations
1.3. Conflict and strategies of behavior in conflict situations
2. Methodical bases of research conflicts and analysis of socio-psychological climate of labor collectives
2.1 Comprehensive analysis of the financial, economic and employment indicators
2.2 Method of research of socio-psychological climate of the staff
2.3.Osobennosti calculation of economic efficiency on the basis of analysis of the socio-psychological climate and labor indicators JSC "Tander"
3. DYNAMICS FACTORS, TRENDS IN THE EFFECTIVENESS OF WORKFORCE JSC "Tander"
3.1 General characteristics of financial and economic indicators of JSC "Tander"
3.2 Analysis of employment indicators
3.3 Analysis of the socio-psychological climate in labor collective of JSC "Tander"
4. Suggestions and recommendations to improve the management of conflicts in JSC "Tander".
4.1 The main directions of improving the management of conflicts of JSC "Tander".
4.2 Economic and social impact on the improvement of the socio-psychological climate in the JSC "Tander"