Business communication

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Uploaded: 28.08.2010
Content: 00828104617013.doc (224,5 kB)


Verification work on discipline: "Business Communication"

Task 1. Describe your ability to communicate using well-known personality of your communication skills.

Task 2. Categorize by type gestures that you use in business communication.

Task 3. The qualities needed to create a perfect relationship between a manager and his secretary (as George. Harrison).

Task 4. What rules must adhere to the Secretary to maintain normal business relations with colleagues.

Task 5. Bring the registration form Secretary of receiving visitors.

Task 6. The basic rules are recommended to follow the telephone conversation?

Task 7. What rules should be followed in the Secretary when he calls on business issues.

Task 8. Analyze industrial dispute in which you happen to be a member (designated type of conflict highlight the phase, a way out of it).

Task 9. Listening of all human abilities hardest. What prevents listening?

Task 10. What knowledge and skills determined by the level of social and psychological competence of the Secretary - reviewer?

Additional information

2014, 27 p.


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